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BBC Worldwide - How it handles complaints
Over the past fifteen years, I have been a regular customer of BBC Worldwide. I have purchased over a hundred products such as videos and DVDs and, ...
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BBC Worldwide - How it handles complaints
This website is not, however, about my complaint, as such; rather, it is an account of how BBC Worldwide handles complaints. My experience is that customers ...
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BBC Worldwide - How it handles complaints
sit with its own policies, as stated by Chief Executive John Smith in the 2005 annual report? Mr Smith says:. "BBC Worldwide is committed to ensuring its ...
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