1.
itSMF Canada: Resources
The morning workshop is hosted by Ken Hamilton. Ken is a founder and past-chairman of itSMF USA, the ITIL association, and currently a Director with HP ...
2.
itSMF Canada: Welcome to itSMF Canada
Oct 15, 2007 ... NCR-RCN Regional Conference 2007 ... MARK these dates in your calendar and plan on attending the itSMF NCR Regional Conference 2007. ...
3.
itSMF Canada: Events
Pearl Quan, ITIL Trainer, HP Education. Pearl has been in the IT industry for over 15 years. During that time, she has gained a wide range of experience in ...
4.
Microsoft PowerPoint - Continuous Improvements using Metrics for ...
File Format: PDF/Adobe Acrobat Improvements using. Metrics for ITSM. Get the most from IT www.micromationinc.com/ ... ITSM Metrics – Overview. Metrics for IT Service Management. ...
5.
itSMF Canada: About itSMF
Reviewing any ITSM events worldwide and advertising them in Canada. Maintaining a membership list to facilitate contact between members. ...
6.
itSMF Canada: Events
Feb 14, 2008 ... What is Version 3, and what will the dummies do with this one? ... Paul has been actively involved in ITSM for more than 15 years as both an ...
7.
itSMF Canada
Cindy King and Karim Janmohamed from the provincial govenrment's Service Alberta will share their experience related to the design and implementation of ...
8.
itSMF Canada: About itSMF
The IT Infrastructure Library (ITIL) is an industry best practice framework for ... ITIL is a registered trade mark of OGC - Office of Government Commerce ...
9.
Secretary, itSMF Canada
File Format: PDF/Adobe Acrobat - View as HTML Site Contact: Mandi Sellers. Direct: 604-899-2400. Cell: 604-551-9960. Southern Alberta Branch, Calgary. 440 - 2nd Avenue S.W. ...
10.
itSMF Canada
itSMF Manitoba Current Events. Date, Event, Comments. November 19, 2008. Topic: Compelling Reasons to move to ITIL v3. Speaker: George Spalding - Pink ...