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1001 Ways to Wow Your Customers!: Customer Service Scripting Aug 9, 2007 ... For most enterprises most of the time, the best they can come up with is customer service scripting. Scripting is really, quite feeble. ... 2.
1001 Ways to Wow Your Customers! We have moved 1001 Ways to Wow Your Customers home to refresher.com . ... I would have no problem in recommending this store to my family or friends." .... "I might head up to the cottage to make sure it's still standing," I say. ... 3.
1001 Ways to Wow Your Customers!: What is Your Lagniappe? The store owner would fill his customer's bag with the sugar and then add one additional scoop while saying "lagniappe" (which is French for "a little ... 4.
1001 Ways to Wow Your Customers!: Moments of Truth, Misery and Magic In 1986 Jan Carlzon, the former president of Scandinavian Airlines wrote a book, Moments of Truth. In his book, Carlzon defines the moment of truth in ... 5.
1001 Ways to Wow Your Customers!: Moments of Truth, Misery and Magic In 1986 Jan Carlzon, the former president of Scandinavian Airlines wrote a book, Moments of Truth. In his book, Carlzon defines the moment of truth in ... 6.
1001 Ways to Wow Your Customers!: Pay Attention to Detail Pay Attention to Detail. I find it absolutely amazing to see what focusing on the details can reveal. Retail is detail they say, and although we all love to ... 7.
1001 Ways to Wow Your Customers!: Customer Service Scripting Aug 9, 2007 ... For most enterprises most of the time, the best they can come up with is customer service scripting. Scripting is really, quite feeble. ... 8.
1001 Ways to Wow Your Customers!: The Power of Using Names I would put using a customer's name down as small thing. It is almost just a detail. But, sometimes it is the smallest things that make the great ones great ... 9.
1001 Ways to Wow Your Customers!: The Power of Using Names I would put using a customer's name down as small thing. It is almost just a detail. But, sometimes it is the smallest things that make the great ones great ... 10.
1001 Ways to Wow Your Customers!: Going Beyond Customer Service But for some enterprises most of the time the service is memorable and ... please listen slowly to this one ... memorable customer service has become a ... |
