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Nokia and Siemens announce business unit and regional leaders for Nokia Siemens .... Bharti, Nortel Sign Managed Services Agreement for Contact Center ...
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Of course, it’s best to try to work things out with Concerto first. It is also prudent to put all discretionary investments in Concerto and Aspect products ...
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Using the Intervoice Messaging Gateway, O2 UK will continue to offer revenue generating services to its high value customers that promote call completion at ...
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2nd Call Center and Customer Care Conference & Expo, 22nd-24th May 2006 ... can cut agent talk time, reduce agent training times and improve first call ...
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World-class contact centers evolve, over time, under the direction of highly skilled and inspired leaders. Contact center managers today cannot be satisfied ...
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3GSM World Congress, 13 - 16 January, Barcelona, Spain The 3GSM World Congress in 2006 will reflect the multifaceted world of mobile media, ...
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Dennis Carey joins Nortel to accelerate business transformation. President and Chief Executive Officer (CEO) Mike Zafirovski announced the appointment of ...
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Ericsson and Napster sign agreement for Napster Mobile with TMN Portugal ... Hans-Erhard Reiter, President, Ericsson Portugal, said that «Napster Mobile was ...
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2006 Contact Centers Goals – Contact Center Managers Must Prioritize Enterprise .... 2nd Call Center and Customer Care Conference & Expo, 22nd-24th May 2006 ...
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Centro de Contacto
Customer Management World Asia 2006, 21-23 March, Singapore · Consumer Communications and Networking (CCN) Conference, 8-10 January, Las Vegas ...